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Technical Account Manager

Clera · remote

Full time On site
description Job Description

About the Role

Join a fast-moving, early-stage marketing AI company that is automating the marketing services industry — starting with SEO and AI search optimization. Our platform uses autonomous agents to drive organic growth, content strategy, backlink building, and ad campaign management for B2B SaaS startups. As a Technical Account Manager, you'll be the primary technical partner for a portfolio of fast-growing startup clients, helping them unlock measurable growth outcomes from the platform.

What You'll Do

  • Serve as the primary technical point of contact for clients, driving platform adoption and delivering measurable growth results.

  • Translate client needs into clear technical requirements and coordinate with product and engineering teams to deliver solutions.

  • Onboard new customers and coach them on best practices to optimize their marketing ROI.

  • Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure clients realize value quickly.

  • Monitor client success metrics and provide strategic, data-driven recommendations to continuously improve growth outcomes.

What We're Looking For

Required:

  • Experience at a fast-growth startup with a demonstrated track record of delivering measurable wins.

  • Hands-on familiarity with marketing automation tools, data workflows, and integrations.

  • Proven ability to onboard and coach customers to drive platform adoption and ROI.

  • Ability to translate ambiguous client needs into concrete technical requirements and work closely with engineering and product.

  • Experience tracking success metrics and turning data into strategic recommendations.

  • Exceptional written and verbal communication skills — clear, persuasive, and client-ready.

  • High technical aptitude; strong CS fundamentals or equivalent problem-solving capability is a plus.

  • High EQ and comfort operating in a fast-paced, ambiguous, early-stage environment.

  • US work authorization required — visa sponsorship is not available.

Nice to Have:

  • Industry experience in marketing services, SEO, or AI search optimization (AEO).

Compensation & Benefits

  • Salary: $90,000 – $122,000 USD annually

  • Early-stage equity opportunity at a well-funded, high-growth startup

Location

  • On-site in New York City (SoHo), NY — this is a fully in-office role; remote is not available.

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Engineering
Job Details
payment Salary: Negotiable
work Type: Full time
business Mode: On site
label Category: Engineering
visibility Views: 2
people Applications: 0
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