description Job Description
<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">As a member of the ShipBob Team, you will...</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559738":240,"335559739":240,"335559740":276}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Grow with an Ownership Mindset</span></strong><span data-contrast="none">: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559740":276}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Collaborate with Peers and Leaders Alike: </span></strong><span data-contrast="none">At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":276}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Experience a High-Performance Culture and Clear Purpose: </span></strong><span data-contrast="none">We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":276}"> </span></span></li>
</ul></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">United Kingdom. Ability to travel across EMEA. </span><span data-ccp-props="{"335551550":6,"335551620":6,"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">Role Description:</span></strong><span data-ccp-props="{"335551550":6,"335551620":6,"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">The Senior International Sourcing & SFN Manager will be ShipBob's first dedicated in-market resource for the international SFN network. The role combines end-to-end sourcing of new fulfillment nodes across UK, EMEA and AUS with ongoing performance management of established international partners - a combination that reflects the scale of the current network and the pace of growth required through 2027 and beyond.</span><span data-ccp-props="{"335559739":80}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">This is not a support role. The person in this seat owns the international partner lifecycle from initial market intelligence through operator qualification, commercial origination, contracting, onboarding, and ongoing performance management. They are the single point of contact for all international network activity and the primary in-market commercial presence representing ShipBob to operators, brokers, and landlords across the region. This role reports to the Sr. Director, Network Development.</span><span data-ccp-props="{"335559739":80}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">What you’ll do:</span></strong><span data-ccp-props="{"335551550":6,"335551620":6,"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">Sourcing</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Own the UK, EMEA and AUS operator sourcing pipeline end to end from market intelligence and operator identification through Pre-Screen, Operator Assessment Scorecard completion, commercial origination, and contract execution.</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Maintain a live operator pipeline and tracker in advance of forecasting indicators and unique building needs.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Complete due diligence on all international operator assessments with regional specific considerations.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Conduct in-market site visits at the point of sourcing as a competency and audit activity. </span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Drive cross-functional sourcing efforts and execute plans that align with business objectives.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Ensure multi-thread options in all region activities.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Drive commercial conversations with international operators through MSA negotiation and execution.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Identify and flag non-standard clauses and work with legal to resolve.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Confirm all contracts meet ShipBob ramp needs while maintaining commercial viability.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-contrast="auto">Own handover from sourcing to implementation.</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">Partner Performance Management</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Own the ongoing operational relationship with all UK, EMEA and AU partner sites including SLA tracking, QBR preparation, and first line escalation for operational issues.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Work in close coordination with operations teams on partner improvements, productivity enhancement, and compliance with ShipBob’s operating standards.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Issue and manage performance improvements for underperforming partner sites.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Conduct planned and unannounced site visits in line with risk profiles.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Deliver monthly network health reports covering all international nodes including certification and compliance status and partner profitability.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">What you’ll bring to the table:</span></strong><span data-ccp-props="{"335551550":6,"335551620":6,"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Minimum 7 years of experience in third-party logistics, fulfillment network management, real estate sourcing or directly related field within the UK and EU markets.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Deep familiarity with the UK and EU logistics and 3PL operator landscape.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Proven track record of managing complex commercial negotiations with logistics operators or landlords to successful outcomes.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Experience managing partner or supplier performance against defined frameworks, with comfort issuing cure notices, running improvement plans, and making exit recommendations when necessary.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Ability to assess current market dynamics and operator environment.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">High commercial maturity with ability to hold position in negotiation, identify when a partner is exploiting ambiguity, and represent ShipBob’s commercial interests without requiring escalation to resolve standard issues.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Exceptional data and reporting discipline.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Willingness and ability to travel regularly across UK, EU and AU for site visits and partner meetings.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">High EQ and interpersonal skills. An expert communicator who can span various stakeholder skillsets and backgrounds to clearly articulate needs to manage projects to successful outcomes.</span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helveti