About the Role

This is a founding-stage role sitting at the heart of a fast-growing personalized health diagnostics startup based in Berlin. You'll work directly with the co-founders to move ideas to production quickly, eliminate manual work through AI and automation, and build the repeatable, measurable systems that improve member outcomes — all within a regulated health context.

The engagement is 3–6 months with real potential for conversion to a full-time role based on fit. It's hands-on, technical, and high-impact from day one — low bureaucracy, high ownership.

What You'll Do

• Work directly with founders in a fast-moving environment to ship ideas quickly and reduce operational drag.

• Automate and eliminate manual ops work using AI, code, and clean processes — not manage tasks by hand.

• Own customer onboarding and technical setup to move members through the funnel efficiently.

• Run day-to-day operations including acquiring blood testing locations and managing logistics (sample flow, shipping, escalations).

• Recruit, onboard, and schedule mobile field staff (e.g., mobile nurses).

• Manage customer support and concierge workflows — handling member requests and action plans.

• Structure pipelines for product and sales to surface member feedback and patterns to the team.

• Build internal tools and automations using AI agents, n8n, Lovable, Retool, Zapier, and Claude/GPT APIs.

• Track ops KPIs with SQL (cycle times, error rates, stockouts) and convert ad hoc processes into measurable systems.

What We're Looking For

Required:

• Strong ownership mindset with a bias to action — hands-on, structured, and clear about process.

• Proven ability to turn manual processes into measurable, repeatable, automated systems.

• Experience recruiting, onboarding, and scheduling field staff and managing logistics operations.

• Technically capable: comfortable with basic SQL, APIs, and building tools with Lovable / Retool / n8n.

• AI-native: daily use of Claude, GPT, Cursor or similar; automations-first mindset.

• Strong communication skills in both German and English.

• Background studying or working in Computer Science, Engineering, Life Sciences, or a related field.

• Evidence of side projects, prototypes, or code (e.g., GitHub activity).

Nice to have:

• Experience in healthtech or other regulated environments.

• Prior exposure to early-stage startup or founder-led environments.

Compensation & Benefits

Compensation details are available on request. This role is structured as a 3–6 month founding-stage engagement with conversion to full-time possible based on mutual fit.

Location

This role is on-site in Berlin, Germany. Visa sponsorship is not available — candidates must already be authorized to work in Germany.

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